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TERMS AND CONDITIONS

WELCOME TO JAYHUES! 👋

THESE TERMS AND CONDITIONS ("TERMS") ARE THE RULES FOR USING OUR WEBSITE, WWW.JAYHUES.COM ("WEBSITE"), WHICH IS OWNED BY HSGP DESIGN STUDIO LLP ("COMPANY," "WE," "US," OR "OUR").

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THIS DOCUMENT IS A LEGALLY BINDING ELECTRONIC CONTRACT UNDER INDIAN LAW. BY ACCESSING OUR WEBSITE OR USING OUR SERVICES ("SERVICES"), YOU AGREE TO THESE TERMS AND OUR PRIVACY POLICY. THIS CREATES A VALID CONTRACT BETWEEN YOU AND US.

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PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD NOT USE OUR WEBSITE OR SERVICES.

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WE MAY UPDATE THESE TERMS FROM TIME TO TIME BY POSTING THE NEW VERSION ON OUR WEBSITE. YOUR CONTINUED USE OF THE SITE MEANS YOU ACCEPT THE CHANGES. IT'S YOUR RESPONSIBILITY TO CHECK THIS PAGE PERIODICALLY FOR UPDATES.

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WE ALWAYS AIM TO KEEP THE WEBSITE RUNNING SMOOTHLY, BUT ACCESS MAY OCCASIONALLY BE SUSPENDED FOR MAINTENANCE OR UPDATES WITHOUT PRIOR NOTICE AT THE SOLE DISCRETION OF THE COMPANY. THE COMPANY SHALL NOT BE HELD LIABLE OR RESPONSIBLE FOR THE NON-AVAILABILITY OF THE WEBSITE.

1. WHO CAN USE OUR SITE? (ELIGIBILITY)

TO USE OUR SERVICES, YOU MUST BE LEGALLY ABLE TO FORM A BINDING CONTRACT UNDER THE INDIAN CONTRACT ACT, 1872. THIS ALSO MEANS YOU MUST BE AT LEAST 18 YEARS OLD.

  • MINORS (UNDER 18) ARE NOT PERMITTED TO REGISTER, TRANSACT, OR USE THE WEBSITE.

  • WE RELY ON THE INFORMATION YOU PROVIDE ABOUT YOUR AGE AND ELIGIBILITY. IF YOU PROVIDE FALSE INFORMATION, YOU AGREE TO PROTECT US FROM ANY LEGAL CLAIMS THAT MAY ARISE AS A RESULT.

2. YOUR ACCOUNT AND SECURITY 🔒

REGISTRATION:

TO PLACE AN ORDER, YOU'LL NEED TO PROVIDE YOUR CONTACT DETAILS. FOR RETURNING CUSTOMERS, WE MAY VERIFY YOUR ACCOUNT USING A ONE-TIME PASSWORD (OTP) SENT TO YOUR REGISTERED CONTACT NUMBER OR EMAIL.

 

YOUR RESPONSIBILITIES:

YOU ARE RESPONSIBLE FOR EVERYTHING THAT HAPPENS UNDER YOUR ACCOUNT. YOU AGREE TO:

  • PROVIDE TRUE, ACCURATE, AND CURRENT INFORMATION.

  • KEEP YOUR ACCOUNT DETAILS CONFIDENTIAL.

  • IMMEDIATELY NOTIFY US OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT.

  • LOG OUT OF YOUR ACCOUNT AT THE END OF EACH SESSION.

 

OUR RIGHTS:

WE RESERVE THE RIGHT TO REFUSE SERVICE, TERMINATE ACCOUNTS, OR REMOVE CONTENT AT OUR DISCRETION, WITHOUT NOTICE. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO PROTECT YOUR ACCOUNT.

3. HOW A SALE IS MADE 🛒

INVITATION:

THE PRODUCTS LISTED ON OUR WEBSITE ARE AN "INVITATION TO OFFER."

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YOUR OFFER:

WHEN YOU PLACE AN ORDER, YOU ARE MAKING AN OFFER TO BUY A PRODUCT FROM US. YOU'LL RECEIVE AN EMAIL OR SMS CONFIRMING WE'VE RECEIVED YOUR ORDER, BUT THIS IS NOT AN ACCEPTANCE OF YOUR OFFER.

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OUR ACCEPTANCE:

THE CONTRACT OF SALE IS ONLY FINAL WHEN WE DISPATCH THE PRODUCT TO YOU AND SEND A CONFIRMATION EMAIL OR SMS. ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY.

4. YOUR LICENSE TO USE OUR SITE

WE GRANT YOU A LIMITED, REVOCABLE PERMISSION TO ACCESS AND USE OUR WEBSITE FOR PERSONAL SHOPPING PURPOSES ONLY.

THIS LICENSE DOES NOT ALLOW YOU TO:

  • RESELL OUR PRODUCTS OR USE THE WEBSITE FOR COMMERCIAL PURPOSES.

  • COPY PRODUCT LISTINGS, DESCRIPTIONS, OR PRICES.

  • USE DATA MINING, ROBOTS, OR SIMILAR TOOLS TO EXTRACT DATA FROM THE WEBSITE.

  • CREATE YOUR OWN DATABASE USING CONTENT FROM OUR WEBSITE.

WE CAN TERMINATE OR SUSPEND YOUR ACCESS AT ANY TIME IF WE BELIEVE YOU HAVE VIOLATED THE TERMS OF USE.

5. PRICING AND PAYMENTS 💳

ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE ACCEPT THE FOLLOWING PAYMENT METHODS:

  • CREDIT/DEBIT CARD (VISA, MASTERCARD, RUPAY): YOUR CARD WILL BE CHARGED IMMEDIATELY. WE MAY PERFORM A VALIDITY CHECK.

  • CASH ON DELIVERY (COD): PAY IN CASH WHEN YOU RECEIVE YOUR ORDER. A NOMINAL FEE MAY APPLY, AND THIS SERVICE IS PIN CODE DEPENDENT. REFUSING A CONFIRMED COD ORDER MAY LEAD TO FUTURE SERVICE RESTRICTIONS. COD AND SHIPPING FEES ARE NON-REFUNDABLE.

  • UPI: PAYMENT WILL BE DEBITED FROM YOUR LINKED BANK ACCOUNT.

  • GIFT CARDS/VOUCHERS: ENTER THE CODE AT CHECKOUT. CHECK FOR VALIDITY FROM THE DATE OF ISSUE. (USUALLY GIFT CARDS ARE ISSUED WITH 6 MONTHS VALIDITY).

  • DIGITAL WALLETS & NET BANKING: FOLLOW THE ON-SCREEN INSTRUCTIONS AT CHECKOUT.

 

AN OFFICIAL RECEIPT/TAX INVOICE WILL BE SENT TO YOUR EMAIL AND INCLUDED IN YOUR PACKAGE.

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PRICING ERRORS:

WHILE WE TRY TO BE ACCURATE, ERRORS CAN HAPPEN. IF WE DISCOVER A PRICING ERROR IN YOUR ORDER, WE WILL CONTACT YOU WITH THE OPTION TO RECONFIRM AT THE CORRECT PRICE OR CANCEL. IF WE CAN'T REACH YOU, THE ORDER WILL BE TREATED AS CANCELLED AND YOU WILL RECEIVE A FULL REFUND.

6. COMMUNICATION & MARKETING 📧

BY ACCEPTING THESE TERMS, YOU AGREE TO RECEIVE COMMUNICATIONS FROM US, INCLUDING NEWS, OFFERS, AND UPDATES VIA SMS, EMAIL, OR OTHER ELECTRONIC MEANS.

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YOU CAN UNSUBSCRIBE FROM PROMOTIONAL COMMUNICATIONS AT ANY TIME BY FOLLOWING THE INSTRUCTIONS IN THE MESSAGE.

7. YOUR RESPONSIBILITIES AND PROHIBITED CONDUCT 🚫

YOU AGREE TO USE OUR WEBSITE LAWFULLY AND RESPONSIBLY.

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YOU MUST:

  • BEHAVE PROFESSIONALLY WHEN INTERACTING WITH OUR EMPLOYEES OR REPRESENTATIVES.

  • USE YOUR OWN BEST JUDGMENT BEFORE MAKING ANY TRANSACTION.

  • COOPERATE WITH US IF ANY LEGAL PROCEEDING ARISES FROM YOUR BREACH OF THESE TERMS.

  • ENSURE ALL INFORMATION YOU PROVIDE IS TRUE, ACCURATE, AND COMPLETE.

  • GRANT US A ROYALTY-FREE LICENSE TO USE (IN ANY FORM) ANY CONTENT YOU PROVIDE (LIKE REVIEWS OR PHOTOS ETC.). YOU ALSO CONFIRM AND WARRANT TO THE COMPANY THAT YOU HAVE ALL THE RIGHTS, POWER, AND AUTHORITY NECESSARY TO GRANT THE ABOVE LICENSE.

 

YOU MUST NOT:

  • POST OR SHARE ANY MATERIAL THAT IS UNLAWFUL, DEFAMATORY, OBSCENE, HARASSING, OR RACIALLY/ETHNICALLY OBJECTIONABLE.

  • MAKE FALSE, FRAUDULENT, OR SPECULATIVE ORDERS.

  • INTERFERE WITH OR DISRUPT THE WEBSITE OR OUR SERVERS.

  • ATTEMPT TO COPY, REPRODUCE, SELL, OR DISTRIBUTE ANY WEBSITE CONTENT, INCLUDING OUR TRADEMARKS, LOGOS, IMAGES, OR TEXT.

  • USE ANY ROBOTS, SPIDERS, OR DATA MINING TECHNOLOGY TO SCRAPE CONTENT FROM THE WEBSITE.

  • KNOWINGLY INTRODUCE VIRUSES, TROJANS, OR OTHER MALICIOUS MATERIAL. YOU MUST NOT ATTEMPT TO GAIN UNAUTHORIZED ACCESS TO OUR WEBSITE, SERVERS, OR DATABASE.

  • PROBE, SCAN, OR TEST THE VULNERABILITY OF THE WEBSITE OR BREACH ITS SECURITY MEASURES.

8. IMPORTANT DISCLAIMERS AND OUR LIMITATION OF LIABILITY

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.

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"AS IS" BASIS:

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE CONTENT IS ACCURATE OR COMPLETE.

 

NO LIABILITY:

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY (INCLUDING ITS DIRECTORS, EMPLOYEES, AND PARTNERS) WILL NOT BE LIABLE FOR ANY:

  • ERRORS, MISTAKES, OR INACCURACIES IN THE CONTENT.

  • UNAUTHORIZED ACCESS TO OUR SECURE SERVERS OR YOUR PERSONAL INFORMATION.

  • INTERRUPTION OF SERVICE OR TRANSMISSION.

  • BUGS, VIRUSES, OR TROJAN HORSES TRANSMITTED BY ANY THIRD PARTY.

  • ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

9. OUR INTELLECTUAL PROPERTY ©

ALL CONTENT, INCLUDING LOGOS, TEXT, GRAPHICS, ICONS, SOFTWARE, AND THE OVERALL DESIGN OF THE WEBSITE, IS THE EXCLUSIVE PROPERTY OF HSGP DESIGN STUDIO LLP OR OUR LICENSORS. THIS CONTENT IS PROTECTED BY COPYRIGHT, TRADEMARK, AND OTHER INTELLECTUAL PROPERTY LAWS.

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YOU AGREE NOT TO USE, COPY, REPRODUCE, OR DISTRIBUTE ANY OF OUR INTELLECTUAL PROPERTY WITHOUT OUR EXPRESS WRITTEN PERMISSION. ALL TRADEMARKS DISPLAYED ON THE WEBSITE THAT BELONG TO THIRD PARTIES ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS.

10. SHIPPING AND DELIVERY 🚚

AVAILABILITY:

ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. IF A PRODUCT IS OUT OF STOCK OR THERE ARE SUPPLY DIFFICULTIES, WE RESERVE THE RIGHT TO CANCEL YOUR ORDER AND ISSUE A FULL REFUND. WE MIGHT ALSO SUGGEST SUBSTITUTE PRODUCTS OF EQUAL OR HIGHER VALUE. IF YOU DON’T WANT THE SUBSTITUTE, WE WILL REFUND YOUR ORIGINAL PAYMENT.

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ORDER PROCESSING:

WHILE WE AIM TO PROCESS ALL ORDERS, WE RESERVE THE RIGHT TO REFUSE OR CANCEL AN ORDER AT ANY TIME, EVEN AFTER SENDING A CONFIRMATION, DUE TO EXCEPTIONAL CIRCUMSTANCES. WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR WITHDRAWING A PRODUCT OR REFUSING TO PROCESS AN ORDER.

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DELIVERY ATTEMPTS: WE WILL ATTEMPT TO DELIVER YOUR ORDER TO YOUR ADDRESS WITHIN THE ESTIMATED TIMELINE. OUR LOGISTICS PARTNERS WILL MAKE A MAXIMUM OF 3 (THREE) ATTEMPTS. IF YOU ARE UNAVAILABLE FOR ALL THREE ATTEMPTS, WE RESERVE THE RIGHT TO CANCEL THE ORDER. IN SUCH CASES, WE MAY DEDUCT THE SHIPPING AND DELIVERY CHARGES FROM YOUR REFUND.

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DAMAGED PACKAGES:

IF YOUR PACKAGE ARRIVES VISIBLY DAMAGED, TAMPERED WITH, OR WITH A TORN LABEL, YOU SHOULD REFUSE TO ACCEPT IT FROM THE DELIVERY PERSON. ACCEPTING A DAMAGED PACKAGE MAY IMPACT YOUR ELIGIBILITY FOR A RETURN OR REFUND.

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RISK AND OWNERSHIP:

THE RISK FOR THE PRODUCTS PASSES TO YOU UPON DELIVERY. OWNERSHIP OF THE PRODUCTS PASSES TO YOU ONLY AFTER WE HAVE RECEIVED FULL PAYMENT, INCLUDING ANY DELIVERY CHARGES.

11. RETURNS, EXCHANGES, AND CANCELLATIONS

RETURNS & EXCHANGES PROCESS


WE WANT YOU TO LOVE YOUR PURCHASE. IF SOMETHING ISN’T RIGHT, HERE’S HOW WE CAN HELP.

  • 7-DAY WINDOW: PRODUCT RETURNS AND EXCHANGES ARE ACCEPTED WITHIN 7 CALENDAR DAYS FROM THE DATE OF PURCHASE.

  • ELIGIBILITY: (TO BE ELIGIBLE FOR A RETURN)

  1. THE PRODUCT MUST BE IN THE SAME CONDITION YOU RECEIVED IT: UNWORN, UNUSED, AND UNDAMAGED.

  2. THE PRODUCT MUST BE IN ITS ORIGINAL PACKAGING.

  3. FINAL SALE ITEMS AND SAMPLE UNITS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.

  • PICK-UP SERVICE: WE WILL TRY TO ARRANGE A PICK-UP FOR YOUR RETURN, BUT THIS SERVICE IS NOT GUARANTEED FOR ALL LOCATIONS. IF A PICK-UP CANNOT BE ARRANGED, YOU WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK TO US. WE OFFER ONLY 1 (ONE) FREE PICK-UP ATTEMPT PER ORDER.

  • INSPECTION AND REFUND/REPLACEMENT: ONCE WE RECEIVE THE RETURNED ITEM, WE WILL INSPECT IT AND NOTIFY YOU VIA EMAIL ABOUT YOUR ELIGIBILITY FOR A REFUND OR REPLACEMENT. WE AIM TO PROCESS THIS WITHIN 30 DAYS OF CONFIRMING YOUR ELIGIBILITY.

  • REFUND METHOD: REFUNDS MAY BE PROCESSED AS CREDIT OR, AT OUR SOLE DISCRETION, TO YOUR ORIGINAL MODE OF PAYMENT. UNAUTHORIZED RETURNS WILL BE DISCARDED WITHOUT NOTICE.

 

ORDER CANCELLATION

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  • WHEN YOU CAN CANCEL: YOU CAN ONLY CANCEL AN ORDER BEFORE IT HAS BEEN PROCESSED FOR PACKING OR HAS BEEN SHIPPED FROM OUR WAREHOUSE.

  • HOW TO CANCEL: PLEASE CONTACT OUR CUSTOMER SUPPORT WITH YOUR CANCELLATION REQUEST.

  • REFUNDS FOR CANCELLATION: IF YOUR CANCELLATION IS SUCCESSFUL, WE WILL INITIATE A REFUND TO YOUR ORIGINAL MODE OF PAYMENT OR AS CREDIT.

  • UNAUTHORIZED CHARGEBACKS: ONCE A PRODUCT IS DELIVERED, INITIATING A CHARGEBACK OR PAYMENT REVERSAL WITH YOUR BANK WITHOUT FIRST FOLLOWING OUR RETURN PROCESS IS A BREACH OF THESE TERMS. WE RESERVE THE RIGHT TO SUSPEND YOUR ACCOUNT, RECOVER ADMINISTRATIVE FEES, AND PURSUE LEGAL ACTION IN SUCH CASES.

12. GENERAL LEGAL TERMS

FORCE MAJEURE
WE SHALL NOT BE HELD LIABLE FOR ANY DELAY OR FAILURE IN OUR PERFORMANCE CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL. THIS INCLUDES, BUT IS NOT LIMITED TO, ACTS OF GOD, INTERNET OR POWER FAILURES, STRIKES, RIOTS, WAR, PANDEMICS, GOVERNMENT ACTIONS, OR NON-PERFORMANCE BY THIRD PARTIES.

 

NOTICES

  • TO US: ANY LEGAL NOTICE TO THE COMPANY MUST BE IN WRITING (ENGLISH) AND SENT BY COURIER, CERTIFIED MAIL, OR EMAIL TO:

    • NAME: HSGP DESIGN STUDIO LLP

    • ADDRESS: FIRST FLOOR, OPP RAJHANS BUNGLOW, MANISHA NAGAR GATE NO-03, MANISHA NAGAR, KALWA WEST, THANE - 400605

    • ATTENTION: OPERATIONS MANAGER

    • EMAIL: SUPPORT@JAYHUES.COM

  • TO YOU: WE WILL SEND NOTICES TO YOU VIA EMAIL, POST, OR BY POSTING ON THE WEBSITE. NOTICE IS CONSIDERED RECEIVED BY YOU ONCE WE CAN DEMONSTRATE IT WAS SENT OR ONCE IT IS POSTED PUBLICLY ON THE WEBSITE.

 

BREACH OF TERMS
IF WE BELIEVE YOU HAVE VIOLATED THESE TERMS, WE RESERVE THE RIGHT TO TAKE DISCIPLINARY ACTION AT OUR SOLE DISCRETION, INCLUDING:

  • SUSPENDING OR TERMINATING YOUR ACCOUNT.

  • RESTRICTING YOUR ACCESS TO THE WEBSITE.

  • REMOVING ANY CONTENT YOU HAVE POSTED.

  • COOPERATING WITH GOVERNMENTAL AUTHORITIES IN ANY INVESTIGATION.

 

INDEMNIFICATION
YOU AGREE TO INDEMNIFY (COVER OUR LOSSES) AND HOLD THE COMPANY, ITS DIRECTORS, EMPLOYEES, AND AFFILIATES HARMLESS FROM ANY AND ALL CLAIMS, DAMAGES, LIABILITIES, AND COSTS (INCLUDING LEGAL FEES) THAT ARISE FROM YOUR BREACH OF THESE TERMS, YOUR USE OF THE WEBSITE, OR YOUR VIOLATION OF ANY LAW OR THIRD-PARTY RIGHTS.

 

TERMINATION
WE MAY TERMINATE YOUR USE OF THE WEBSITE AT ANY TIME, WITHOUT NOTICE, IF WE BELIEVE YOU HAVE BREACHED THESE TERMS. THESE TERMS WILL REMAIN IN EFFECT EVEN AFTER TERMINATION, AND YOU WILL STILL BE LIABLE TO PAY FOR ANY PRODUCTS OR SERVICES YOU HAVE ALREADY ORDERED.

 

GOVERNING LAW AND DISPUTE RESOLUTION

  • GOVERNING LAW: THESE TERMS SHALL BE GOVERNED BY THE LAWS OF INDIA.

  • JURISDICTION: ANY DISPUTE ARISING FROM THESE TERMS OR THE SALE OF PRODUCTS SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS AT THANE, MAHARASHTRA.

  • DISPUTES: FOR ANY COMPLAINTS OR QUERIES, PLEASE FIRST CONTACT OUR CUSTOMER SUPPORT TEAM AT SUPPORT@JAYHUES.COM. WE WILL AIM TO RESPOND WITHIN 7 WORKING DAYS.

 

SEVERABILITY
IF ANY PART OF THESE TERMS IS FOUND TO BE INVALID OR UNENFORCEABLE, THE REMAINING PARTS WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.
 

ENTIRE AGREEMENT
THESE TERMS, ALONG WITH OUR PRIVACY POLICY, CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND THE COMPANY.
 

ASSIGNMENT
WE RESERVE THE RIGHT TO ASSIGN OUR RIGHTS AND OBLIGATIONS UNDER THIS AGREEMENT TO ANOTHER ENTITY WITHOUT NOTICE TO YOU.

PRIVACY POLICY

WELCOME TO JAYHUES! YOUR PRIVACY IS IMPORTANT TO US AT HSGP DESIGN STUDIO LLP (“COMPANY”, “WE”, “US”). THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, STORE, AND PROTECT YOUR PERSONAL INFORMATION WHEN YOU USE OUR WEBSITE, WWW.JAYHUES.COM (“WEBSITE”), AND OUR SERVICES.

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THIS POLICY IS A PART OF OUR TERMS AND CONDITIONS. BY USING OUR WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED HERE.

PRIVACY AT A GLANCE

WHAT INFORMATION DO WE COLLECT?

PERSONAL DETAILS (NAME, ADDRESS), CONTACT INFORMATION (EMAIL, PHONE), FINANCIAL DETAILS FOR PAYMENT, BROWSE HISTORY ON OUR SITE, AND ACCOUNT INFORMATION (LOGIN DETAILS, ORDER HISTORY).

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WHY DO WE COLLECT IT?

TO PROCESS YOUR ORDERS, PROVIDE CUSTOMER SUPPORT, IMPROVE OUR PRODUCTS AND WEBSITE, AND FOR MARKETING PURPOSES (WITH YOUR CONSENT).

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WHO DO WE SHARE IT WITH?

TRUSTED PARTNERS WHO HELP US RUN OUR BUSINESS, SUCH AS PAYMENT PROCESSORS, DELIVERY COMPANIES, AND MARKETING SERVICE PROVIDERS. WE ALSO SHARE INFORMATION WHEN REQUIRED BY LAW. WE WILL NEVER SELL YOUR PERSONAL INFORMATION.

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WHAT ARE YOUR RIGHTS?

YOU HAVE THE RIGHT TO ACCESS, UPDATE, OR CORRECT YOUR INFORMATION. YOU CAN ALSO WITHDRAW YOUR CONSENT AND OPT OUT OF MARKETING COMMUNICATIONS AT ANY TIME.

1. THE INFORMATION WE COLLECT

WE COLLECT INFORMATION TO PROVIDE YOU WITH A SEAMLESS SHOPPING EXPERIENCE. THIS INCLUDES:

 

INFORMATION YOU PROVIDE TO US:

  • PERSONAL AND CONTACT DETAILS: YOUR NAME, GENDER, AGE, SHIPPING AND BILLING ADDRESSES, EMAIL ADDRESS, PHONE NUMBER, AND SOCIAL MEDIA HANDLES.

  • FINANCIAL INFORMATION: BANKING AND PAYMENT DETAILS NEEDED TO PROCESS YOUR TRANSACTIONS.

  • ACCOUNT AND SECURITY INFORMATION: YOUR USERNAME, PASSWORD, AND OTHER DETAILS USED TO SECURE YOUR ACCOUNT.

  • VOLUNTARY INFORMATION: ANY DATA YOU CHOOSE TO PUBLISH ON OUR SITE, LIKE PRODUCT REVIEWS OR COMMENTS.

  • COMMUNICATIONS: INFORMATION YOU PROVIDE WHEN YOU CONTACT US FOR SUPPORT, FILE A COMPLAINT, OR GIVE FEEDBACK.

 

INFORMATION WE COLLECT AUTOMATICALLY:​

  • TRANSACTIONAL HISTORY: DETAILS ABOUT YOUR PURCHASES AND E-COMMERCE ACTIVITIES (EXCLUDING BANKING DETAILS).

 

INFORMATION FROM OTHER SOURCES:

  • SOCIAL MEDIA LOGINS: IF YOU LOG IN USING A SOCIAL MEDIA ACCOUNT, WE MAY ACCESS BASIC INFORMATION FROM YOUR PROFILE, SUCH AS YOUR NAME, EMAIL ADDRESS, PROFILE PICTURE, AND FRIEND LIST, AS PERMITTED BY YOU AND THE PLATFORM.

 

NOTE: INFORMATION THAT IS ALREADY FREELY AVAILABLE IN THE PUBLIC DOMAIN IS NOT CONSIDERED PERSONAL DATA UNDER THIS POLICY. YOU ARE RESPONSIBLE FOR PROVIDING AUTHENTIC AND COMPLETE INFORMATION.

2. HOW AND WHY WE USE YOUR INFORMATION

WE USE YOUR DATA FOR THE FOLLOWING PURPOSES:

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TO FULFILL OUR SERVICES:

  • TO PROCESS YOUR REGISTRATION AND MANAGE YOUR ACCOUNT.

  • TO VERIFY YOUR IDENTITY AND ELIGIBILITY.

  • TO PROCESS AND DELIVER YOUR ORDERS AND HANDLE PAYMENTS.

  • TO PROVIDE CUSTOMER SERVICE, RESPOND TO YOUR QUERIES, AND RESOLVE DISPUTES.

 

TO IMPROVE OUR STORE:

  • TO CONDUCT INTERNAL RESEARCH ON USER DEMOGRAPHICS AND BEHAVIOUR TO IMPROVE OUR PRODUCTS AND SERVICES.

  • TO PERFORM STATISTICAL ANALYSIS TO ENHANCE THE CONTENT AND LAYOUT OF OUR WEBSITE.

 

FOR MARKETING AND COMMUNICATION:

  • TO SEND YOU ADMINISTRATIVE NOTICES, SECURITY ALERTS, AND PRODUCT UPDATES.

  • TO SHARE MARKETING MATERIALS, SURVEYS, AND SPECIAL OFFERS RELATED TO OUR PRODUCTS, PROVIDED YOU HAVE NOT OPTED OUT.

  • TO PERSONALIZE YOUR EXPERIENCE ON OUR WEBSITE.

 

TO ENSURE SECURITY AND LEGAL COMPLIANCE:

  • TO DISCLOSE INFORMATION AS REQUIRED BY LAW, REGULATIONS, OR IN RESPONSE TO REQUESTS FROM GOVERNMENT AND LAW ENFORCEMENT AGENCIES.

  • TO INVESTIGATE POTENTIAL CLAIMS OR PROTECT OUR RIGHTS.

3. WHO WE SHARE YOUR INFORMATION WITH

WE DO NOT SELL OR TRADE YOUR PERSONAL INFORMATION. WE ONLY DISCLOSE IT IN THE FOLLOWING SITUATIONS:

 

AFFILIATED COMPANIES: WE MAY SHARE YOUR INFORMATION WITH OUR PARENT COMPANY, SUBSIDIARIES, OR OTHER COMPANIES UNDER COMMON CONTROL TO IMPROVE OUR SERVICES, UNDER SECURE AND CONTROLLED CIRCUMSTANCES.

 

THIRD-PARTY SERVICE PROVIDERS: WE WORK WITH TRUSTED PARTNERS TO PERFORM ESSENTIAL SERVICES. WE MAY SHARE YOUR INFORMATION WITH THEM SOLELY FOR THE PURPOSES OF:

  • PROCESSING PAYMENTS.

  • DELIVERING YOUR ORDERS.

  • RUNNING MARKETING CAMPAIGNS AND AD NETWORKS.

  • ANALYZING WEBSITE TRAFFIC (E.G., GOOGLE ANALYTICS).

 

LEGAL AUTHORITIES: WE MAY DISCLOSE YOUR INFORMATION IF REQUIRED BY LAW OR TO PROTECT OUR LEGAL RIGHTS IN CONNECTION WITH CIVIL OR CRIMINAL PROCEEDINGS.

 

BUSINESS TRANSFERS: IN THE EVENT OF A MERGER, SALE, OR REORGANIZATION, YOUR PERSONAL DATA MAY BE PART OF THE TRANSFERRED ASSETS.

4. COOKIES AND TRACKING TECHNOLOGIES

LIKE MOST WEBSITES, WE USE "COOKIES" AND OTHER TRACKING TECHNOLOGIES (LIKE WEB BEACONS) TO ENHANCE YOUR EXPERIENCE.

 

WHAT ARE COOKIES? COOKIES ARE SMALL FILES STORED ON YOUR BROWSER THAT HELP US REMEMBER YOUR PREFERENCES (LIKE LANGUAGE OR CURRENCY), TRACK YOUR VISITS, AND ANALYZE YOUR BROWSE HABITS.

 

OUR USE OF COOKIES: WE AND OUR THIRD-PARTY PARTNERS USE COOKIES FOR WEBSITE ANALYTICS, TO REMEMBER WHAT'S IN YOUR CART, AND TO HELP US DELIVER RELEVANT ADVERTISING ON OUR SITE AND OTHERS.

 

YOUR CHOICE: YOU CAN SET YOUR BROWSER TO NOTIFY YOU BEFORE ACCEPTING A COOKIE OR TO DISABLE COOKIES ALTOGETHER. PLEASE NOTE THAT DISABLING COOKIES MAY LIMIT YOUR ABILITY TO USE CERTAIN FEATURES OF OUR WEBSITE.

5. YOUR RIGHTS AND CHOICES

YOU HAVE CONTROL OVER YOUR PERSONAL INFORMATION.

 

ACCESS AND CORRECTION: YOU CAN REVIEW AND UPDATE YOUR PROFILE INFORMATION AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS ON THE WEBSITE.

 

WITHDRAWAL OF CONSENT: YOU MAY WITHDRAW YOUR CONSENT FOR US TO COLLECT AND USE YOUR INFORMATION AT ANY TIME. HOWEVER, THIS MAY PREVENT US FROM PROVIDING CERTAIN SERVICES TO YOU. WITHDRAWING CONSENT DOES NOT AFFECT ANY PROCESSING THAT OCCURRED BEFORE YOUR WITHDRAWAL.

 

OPT-OUT OF MARKETING: YOU CAN OPT-OUT OF RECEIVING PROMOTIONAL EMAILS OR SMS MESSAGES BY FOLLOWING THE "UNSUBSCRIBE" INSTRUCTIONS IN THE MESSAGE. IT MAY TAKE UP TO 7 BUSINESS DAYS TO PROCESS YOUR REQUEST. 

6. DATA SECURITY AND RETENTION

SECURITY: WE TAKE REASONABLE STEPS TO PROTECT YOUR PERSONAL INFORMATION ON OUR SYSTEMS. HOWEVER, WE CANNOT BE HELD LIABLE FOR UNAUTHORIZED OR UNLAWFUL DISCLOSURES BY THIRD PARTIES OUTSIDE OF OUR CONTROL (E.G., ADVERTISERS OR LINKED WEBSITES).

 

RETENTION: WE WILL RETAIN YOUR PERSONAL INFORMATION AS LONG AS YOUR ACCOUNT IS ACTIVE OR AS NEEDED TO PROVIDE YOU WITH SERVICES. WE MAY ALSO RETAIN YOUR DATA AFTER YOU CLOSE YOUR ACCOUNT TO COMPLY WITH OUR LEGAL OBLIGATIONS, RESOLVE DISPUTES, AND ENFORCE OUR AGREEMENTS.

7. THIRD-PARTY WEBSITES

OUR WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES OR SERVICES. THIS PRIVACY POLICY DOES NOT APPLY TO THEM. WE ENCOURAGE YOU TO READ THE PRIVACY POLICIES OF ANY THIRD-PARTY SITES YOU VISIT.

8. CHANGES TO THIS PRIVACY POLICY

WE RESERVE THE RIGHT TO AMEND THIS PRIVACY POLICY AT ANY TIME. ANY CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON BEING POSTED ON THIS PAGE. WE ENCOURAGE YOU TO REVIEW THIS POLICY PERIODICALLY TO STAY INFORMED.

9. LEGAL INFORMATION

GOVERNING LAW: THIS PRIVACY POLICY IS GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF INDIA.

 

SEVERABILITY: IF ANY PROVISION OF THIS POLICY IS FOUND TO BE INVALID OR UNENFORCEABLE, THE REMAINING PROVISIONS WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.

 

COMPLIANCE: THIS POLICY IS INTENDED TO COMPLY WITH INDIA'S INFORMATION TECHNOLOGY ACT, 2000, AND ITS ASSOCIATED RULES. WHILE WE ENDEAVOR TO COMPLY WITH THE LAWS OF OTHER COUNTRIES, WE DO NOT WARRANT THAT WE DO.

10. CONTACT US & GRIEVANCE REDRESSAL

IF YOU HAVE ANY QUESTIONS, COMPLAINTS, OR QUERIES REGARDING THIS PRIVACY POLICY OR OUR SERVICES, PLEASE CONTACT OUR DESIGNATED GRIEVANCE REDRESSAL OFFICER:

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ATTN: OPERATIONS MANAGER

EMAIL: SUPPORT@JAYHUES.COM

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